About Us

Welcome to FlipEarns, the premier online marketplace where digital excellence meets opportunity.

At FlipEarns, we understand that the digital landscape is ever-evolving, and our mission is to empower you to thrive in this dynamic environment.
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Contact Info

  • No. 6 Olopomewa Area, Eleyele, Ibadan
  • +2349022094300
  • contact@flipearns.com

Refund Policy

Your satisfaction is paramount to us at FlipEarns. That's why we stand behind every digital product purchase with our 30-Day money-back guarantee. If, for any reason, you find yourself less than satisfied with your purchase, we're here to help.

Conditions for Refund

To qualify for a refund, ensure the following criteria are met:

  • Purchase within 30 days: Your request for a refund must be made within 30 days of your purchase date.
  • Proof of purchase: Provide proof of purchase, such as a receipt or transaction ID, along with your refund request.
  • Violation of customer guarantees: The product must have violated at least one of the following guarantees:
  • The received product differs from what was ordered.
  • The product is deemed illegal or unsafe for use.
  • The product's content does not match the description provided on the sales page.

Please note that we reserve the right to refuse refunds if the above conditions are not met.

For further assistance with understanding a product or resolving issues, please reach out to the product's vendor directly. They are responsible for providing support and updates to ensure your satisfaction.

Refund Exemptions

Certain products are exempt from our refund policy, including:

  • Products bearing the FlipEarns Quality Seal, indicating authenticity and verification.
  • Virtual or offline events, where sales are considered final and non-refundable.

While we strive to accommodate refunds for digital products, please understand that our policy cannot cover virtual or offline events due to various reasons.

FAQs

  • Processing Time: Refunds are typically processed within 7 to 14 working days upon approval of the request.
  • Request Procedure: Email help@flipearns.com with your purchase details, including any vendor approvals if required.
  • Bank Account Details: Bank account details are not required; refunds are processed through the original payment platform.
  • Approval Criteria: Your request must meet our stated refund conditions for approval.
  • Product Return: Since our products are digital, returns are unnecessary. However, access to support groups or communities may be revoked.
  • Processing Procedure: Our after-sales team reviews each request thoroughly, ensuring fairness to all parties involved. Approval is subject to meeting refund conditions and our discretion.
NOTE: We're here to make your experience with FlipEarns as smooth and satisfactory as possible. If you have any further questions or concerns, please don't hesitate to contact us.