Your
satisfaction is paramount to us at FlipEarns. That's why we stand behind
every digital product purchase with our 30-Day money-back guarantee. If,
for any reason, you find yourself less than satisfied with your
purchase, we're here to help.
Conditions for Refund
To qualify for
a refund, ensure the following criteria are met:
-
Purchase
within
30 days: Your
request for a refund must be made within 30 days of your
purchase date.
-
Proof
of purchase: Provide proof of purchase, such as a
receipt or transaction ID, along with your refund
request.
-
Violation
of
customer guarantees:
The product must have violated at least one of the following
guarantees:
-
The
received product differs from what was ordered.
-
The
product is deemed illegal or unsafe for use.
-
The
product's content does not match the description provided on the
sales page.
Please note
that we reserve the right to refuse refunds if the above conditions
are not met.
For further
assistance with understanding a product or resolving issues, please
reach out to the product's vendor directly. They are responsible for
providing support and updates to ensure your satisfaction.
Refund Exemptions
Certain
products are exempt from our refund policy, including:
-
Products
bearing the FlipEarns Quality Seal, indicating authenticity and
verification.
-
Virtual or
offline events, where sales are considered final and
non-refundable.
While we
strive to accommodate refunds for digital products, please
understand that our policy cannot cover virtual or offline events
due to various reasons.
FAQs
-
Processing
Time: Refunds are
typically processed within 7 to 14 working days upon approval of
the request.
-
Request
Procedure: Email help@flipearns.com with your purchase
details, including any vendor approvals if required.
-
Bank
Account Details: Bank account details are not required;
refunds are processed through the original payment
platform.
-
Approval
Criteria: Your request
must meet our stated refund conditions for approval.
-
Product
Return: Since our products are digital, returns are
unnecessary. However, access to support groups or communities
may be revoked.
-
Processing
Procedure: Our
after-sales team reviews each request thoroughly, ensuring
fairness to all parties involved. Approval is subject to meeting
refund conditions and our discretion.
NOTE: We're here to
make your experience with FlipEarns as smooth and satisfactory as
possible. If you have any further questions or concerns, please
don't hesitate to contact us.